Terms and Confidentiality

These Terms & Conditions govern your use of the Andreea Pop Counselling website and the services provided through it.

1. Website Use

By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.

This website provides general information about counselling services. It is not a substitute for medical advice, psychiatric assessment, or emergency support. If you are in crisis or at immediate risk, please contact emergency services or your local NHS urgent mental health helpline.

2. Counselling Services

Information on this website does not constitute counselling and does not establish a therapeutic relationship. A counselling relationship is formed only after an initial assessment and a mutual agreement to work together.

3. Appointments

Appointments are arranged directly between you and Andreea Pop Counselling.

If you need to cancel or reschedule, please provide as much notice as possible. Cancellations made with insufficient notice may be charged at the full session fee.

4. Confidentiality

All counselling sessions are confidential. Confidentiality may be broken only where required by law—such as under the Children Act 1989, the Safeguarding Vulnerable Groups Act 2006, or where there is a serious and immediate risk of harm to yourself or others. Further details are provided in the Privacy Policy.

5. Intellectual Property

Unless otherwise stated, all content on this website is the property of Andreea Pop Counselling. Content may not be copied, reproduced, or distributed without prior written permission.

6. Limitation of Liability

Reasonable efforts are made to ensure that the information on this website is accurate and up to date. However, no guarantee is given regarding the completeness, accuracy, or suitability of the information provided. Andreea Pop Counselling accepts no liability for any loss or damage arising from reliance on the website content.

7. Website Availability

While every effort is made to maintain uninterrupted access, website availability cannot be guaranteed.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

Andreea Pop Counselling reserves the right to amend these Terms & Conditions at any time. Updated versions will be published on this page.